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Welcome to RNID typetalk's national telephone relay service
Delivered through the BT TextDirect system, Typetalk connects people who cannot speak or hear on the phone, with other people using a telephone, by providing text-to-voice translation.
TextDirect is part of the UK telephone network that provides an automatic connection to Typetalk, when someone using a textphone communicates with someone using a standard telephone. This service also supports textphone to textphone calls.
Calls are charged at your telephone communication provider’s standard rate - there is no additional charge for this service.
Typetalk is available 24 hours a day, 7 days a week.
New call introductions & system changes from July/August 2008
We are currently introducing changes to both the introductions and the system that our Typetalk Relay Assistants use whilst relaying conversations, in order to improve the service we provide you. For further details please click here
New call introductions 
We are in the process of introducing a shorter introduction to Typetalk calls. The new shorter introduction doesn’t go into detail about how Typetalk works. Please click here for more details.
Confidentiality / Privacy
All calls relayed through Typetalk are private and confidential. Many government departments, the emergency services, banks and building societies use our services, where personal, sensitive and confidential information is relayed on a daily basis. Click here for more details.
