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Working for us
Would you like to work at RNID Typetalk?
Working at RNID Typetalk offers you the opportunity to add value to the lives of deaf, deaf-blind, hard of hearing or speech-impaired people all over the UK.
RNID is an equal opportunities employer and as such our workforce reflects the wider community and we actively encourage job applications from under represented groups.
Typetalk - What we do
Delivered through the BT TextDirect system, Typetalk connects people who cannot speak or hear on the phone, with other people using a telephone, by providing text-to-voice translation.
TextDirect is part of the UK telephone network that provides an automatic connection to Typetalk, when someone using a textphone communicates with someone using a standard telephone. This service also supports textphone to textphone calls.
Typetalk is available 24 hours a day, 7 days a week
The benefits of working with Typetalk
We offer:
• Competitive salaries
• Generous annual leave
• Ongoing professional development – linking to learning & development, eg British Sign Language (BSL)
• Contributory pension scheme
• Childcare vouchers
• A learning & development centre
• Employee canteen and quiet / rest areas
• Superb waterfront offices with free parking
• Flexible hours and shift patterns
Current Vacancies
We are currently recruiting for the following positions. Simply click on the role you are interested in, for further information.
How to apply for a job at RNID Typetalk
1. Click on the role you are interested, to find details of:
• The job description, personal specification and competency questionnaire for each role.
2. Download an Recruitment Pack with Guidance notes
3. To Apply
For further information or to apply you can submit via email your updated CV, completed competency form, a letter stating the role/hours you are applying for and email to:
recruitment@rnid-typetalk.org.uk
or post to:
The People & Development Department
RNID Typetalk
John Wood House
Glacier Building
Harrington Road
Brunswick Business Park
LIVERPOOL L3 4DF
Confidentiality
All calls relayed through Typetalk are private and confidential. During many calls to banks, government services and financial institutions, personal, sensitive and confidential information is relayed on a daily basis.
All employees of Typetalk have to sign a Confidentiality Agreement, in which they agree not to divulge any information. Disclosure of information is deemed as Gross Misconduct and would be dealt with appropriately.
Typetalk Relay Assistants are prohibited from discussing the content of relayed calls with anyone else, and they are not allowed to use any pens or paper whilst working on the Relay service.
RNID Typetalk Mission
Our Mission is:
To operate and develop a service, which enables deaf, deafened, deaf-blind, hard of hearing and speech-impaired people to exploit the opportunities provided by the public telephone network.
